State Farm® Insurance Agent Shane Anderson

"Parking was a little tight,and not easy to get out of but the people,very polite, patient and professional"

"Love Megan very professional"

"I would not recommend working with this State Farm agent Shane Anderson office to anyone, as their customer service skills are insufficient and they seem to have little interest in helping me with my concerns."

"I have had Shane as my agent for years!! Any time I have an issue Shane and the girls in the office get it handled for me with no complications. They go above and beyond for their customers!!! I wouldn't do business with anyone else!!!"

"Shane Anderson has been my agent for 15 years. They are always so very friendly and have been extremely helpful whenever there might be an issue or claim. (Mr. Anderson even followed up every week until my claim was settled.) Megan and Diana have been there forever and are so nice. I highly recommend this State Farm agency!!"

"He is our agent and their office has always done an amazing job. Very helpful with the few windshield claims I have had to make due to commuting to work on the interstate. And we have great rates for our home, auto, and life insurance policies!! The staff is very easy to work with."

"They took great care of us"

"I recently had a terrible customer service experience with Shane Anderson office. Despite several attempts to resolve my issue, which I knew I was right about. I was met with unhelpful and dismissive responses from Mr. Anderson and his team. He was were not taken my situation seriously. He brushed off my concerns and told me to contact customer service. I contacted customer service and explained the situation. I submitted a request, and they will review it. They just called me to advise that it has been taken care of, and I removed him as my agent. The fact is that Shane Anderson, showed apparent lack of concern for my situation. Despite my repeated attempts to seek his assistance, Mr. Anderson was dismissive, leaving me feeling unsupported. It was clear to me that he did not care about my needs as a client, and was more interested in simply collecting money and not actually providing me with the help I needed after the fact." *P.S. I never leave reviews, but had to after this experience."

"Shane, Diana, and Megan are always great to work with."

"Have the best customer service ever, staff super nice.."

"Been a customer since 2009 or so and have always had great service."

"Very helpful under the sad reason I was there."

"Shane is a fantastic agent and is very helpful when a claim is involved whether it is auto or home related. I highly recommend Shane to anyone as we have dealt with other agents that are not helpful."

"Shane and all the ladies in the office are great! They are very helpful every time I call and always willing to go above and beyond"

"I recently had a fire (August 29, 2018) that damaged my home and totaled my car and the office staff quickly got me over to claims. Within 3 hours the tow truck was at my house to get my car and my rental car was ready to pick up. They sent Alec with Kilmar to make temporary repairs. Throughout the day I received calls from Diana and Shane. This office made this process so easy!!"

"Best insurance agent I have ever dealt with, very involved and even followed up to make sure I was taken care of."

"Poor Customer service. He is only there to sell you a policy. If you try to make a claim you are quickly told to call a 800 number. Claims are between you State Farm. He does not and will no get involved."